Category Archives: Manage credit/debit cards

Change your Credit Card in Microsoft account

Change your credit card in Microsoft account

If you want to change your credit card in Microsoft account such as changing email or

phone number. Manage all your credit card and other payment info for your Microsoft account in one place. 

  1. Sign in to account.microsoft.com.
  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.
  3. In the admin center, choose Billing > Subscriptions.
  4. Select the subscription you want to pay for with the new credit card or bank account, then choose Change payment details.Screenshot showing the "Change payment details" link.Choose the drop down arrow under Add or select a payment method.The Change payment details pane when a subscription is paid for by credit card or bank account.Select the credit card or bank account that you want to use, then choose Submit. If the credit card or bank account that you want to use isn’t listed yet, choose New credit card or New bank account to add it.

 

Need Support? Call @ +1-877-701-2611

Settle an outstanding balance that has been declined

How to Settle an outstanding balance that has been declined in MSN Account?

Open your browser and go to My Account Page and sign in with your username and password.

Check these common causes of declined payments:

  • The credit card available balance is insufficient to cover the amount due.
  • Try this: Verify that the available balance on your credit card is sufficient to cover the outstanding balance you are trying to pay.
  • The credit card has expired.
  • Try this: Check the expiration date on your card to make sure it’s current.
  • There are spaces, commas or non-numeric characters in the credit card number.
  • Try this: Retype the credit card number without any spaces, commas, or other non-numeric characters.
  • Billing address, name or expiration date entered incorrectly.
  • Try this: Verify that the billing address, expiration date, and name on your credit card are correct.
  • The credit card may not be activated.
  • If you are using a new credit card, verify that the credit card has been activated.

If none of the above reasons corrected the error, these are your next steps:

  • Contact your bank to ask why authorization is failing.OR
  • Add a different credit card.

If you need further assistance, please Call +1-877-701-2611 Toll Free

I receive an error while trying to update my credit card expiration date or change my credit card?

First, open your browser and go to My Account Page

and sign in with your username and password. Now, check for these common reasons for errors:

  • There are spaces, commas or non-numeric characters in the credit card number.
  • Try this: Retype the credit card number without any spaces, commas, or other non-numeric characters.
  • The credit card may not be activated.
  • Try this: If you are using a new credit card, verify that the credit card has been activated.
  • Billing address, Name or expiration date entered incorrectly.
  • Try this: Verify that the billing address, expiration date, and name on your credit card are correct.
  • The credit card has expired.
  • Try this: Check the expiration date on your card to make sure that it’s current.
  • The credit card available balance is insufficient to cover the amount due.
  • Try this: Verify that the available balance on your credit card is sufficient enough to cover the outstanding balance you’re trying to pay.

If none of the above reasons corrected the error, these are your next steps:

  • Contact your bank to ask why authorization is failing.
    OR
  • Add a different credit card.

If you need further assistance, please Call +1-877-701-2611 Toll Free

Manage bank, direct debit, or other accounts in Microsoft

How to Manage bank, direct debit, or other accounts in Microsoft?

Depending on your country/region, you might have the option to use a bank, direct debit, or other type of account to pay for your subscription.

 

Add a bank, direct debit, or other account
  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.
  2. On the Payment options page, choose Add a payment option.The Payment options page, showing the Add a payment option link.
  3. On the next page, choose Bank account (US only), or Direct Debit (where available), then choose Next. Your screen might look like either of the following screenshots:
    The Choose a payment option menu, showing the available options for the United States. The Choose a payment option menu, showing the available options for Austria.

    NOTE: Some countries/regions might have different options.

  4. On the next page, enter your account information, then choose Next. The account is now listed as an available payment option.
Update a bank, direct debit, or other account
  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.
  2. Find the account you want to update, and choose Edit info.The Payment options page, showing the Edit info, Remove, and View order history links for a bank account.
  3. Update the information, and then choose Next. The account information is now updated.

    NOTE: You can’t change the account type or the account number. If you want to change the account type or number, you’ll have to add a new account.

    If having Problems??? Call +1-877-701-2611 Toll Free for Support.