Category Archives: Office 365 Change payment method

Office 365 home premium renewal

Office 365 home premium automatic renewal

  1. Go to the Services & subscriptions page.
  2. If prompted, sign in with the Microsoft account email and password associated with your Office 365 subscription.
  3. On the Services & subscriptions page, locate your Office 365 subscription.
  4. Do one of the following:
    • If you see a Turn on auto-renew link, choose it to turn auto-renew on.Turn on auto-renew.
    • If you see a Renew link, choose it to renew your subscription. This will also turn auto-renew on.Renew your Office 365 Home subscription.
    • If you purchased the subscription through Best Buy, you’ll see a Manage billing link. Choose it to go to the Best Buy renewal page.Manage billing link used to renew an Office 365 Home subscription that was purchased via Best Buy.
    • If you don’t see any of the links mentioned above, but you do see a renewal date or a notice of an upcoming charge, it means automatic renewal is already turned on and your subscription will renew on the date shown.auto renewal is turned on.
  5. Follow the prompts to set up automatic renewal for your subscription.

Turn automatic renewal off

  1. Go to the Services & subscriptions page.
  2. If prompted, sign in with the Microsoft account email and password associated with your Office 365 subscription.
  3. On the Services & subscriptions page, locate your Office 365 subscription.
  4. Do one of the following:
    • If you see a Turn off auto-renew link, choose it to turn auto-renew off.Link for turning off autorenew for an Office 365 Home subscription.
    • If you see a Cancel link, choose it to cancel the subscription. You might be given the choice to get a refund for unused time. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. Otherwise, you’ll have access to your subscription until it expires.Link to cancel and Office 365 Home subscription.
    • If you see a Turn on auto-renew link, it means automatic renewal is already turned off.This is what an expiring subscription looks like when auto-renew is turned off.
    • If you don’t see an option for Turn off auto-renew or an option for Cancel, and you see Paid with and None, your subscription will end on the date specified in Expires on.If your Office 365 trial was installed on your new PC, it will expire on the date shown
  5. Follow the prompts to turn off automatic renewal. You’ll have access to your subscription until it expires.

If you need further assistance, please Call +1-877-701-2611 Toll Free

Office 365 Change and Removed Credit Card payment method

Office 365 Change and Removed Credit Card Call +1-877-701-2611

When you change from paying by invoice to paying by credit card or bank account, we automatically create a new subscription for you, move your users to the new subscription, and then disable your old subscription. Don’t worry, your users won’t see a disruption in service and all of their information will be available through the new subscription.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.
  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.
  3. In the admin center, choose Billing > Subscriptions.
  4. Choose the subscription that you want to change. In the Payment details section, choose Change payment details.Screen shot of the ‘Payment method’ section of a Subscription card for a subscription that pays by invoice.
  5. In the Change payment details pane, choose Change your payment method.The Change payment details pane for a subscription that is currently paid by invoice.
  6. In the Change your payment method dialog box, choose Continue.The notice that displays when you switch from invoice to credit card or bank account payment.
  7. On the How does this look? page, you can optionally increase the number of users licenses that you want for this subscription. To continue, choose Next.
  8. Some subscriptions have the option to choose a monthly or annual commitment. If you see a choice to pay by the year or by the month on the How do you want to pay? page, choose how frequently you want to pay.The Payment method section on the How do you want to pay? page, showing the Pay by the year and Pay by the month options.
  9. In the Payment method list, select either Existing card, New credit card, or New bank account.The Payment method section on the How do you want to pay? page, with the payment option drop-down box expanded.
  10. If you chose the New credit card or New bank account option in step 9, fill out the rest of your payment information.
  11. When you’re done filling out the form, choose Place order.

When you return to the Subscriptions page, you will see the old subscription marked Disabled and the new one marked Active. You can let the old subscription expire.

 

Change from credit card or bank account to invoice

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.
  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.
  3. In the admin center, choose Billing > Subscriptions.
  4. Choose the subscription that you want to change. In the Payment method section, choose Change payment details.The Payment method section of a Subscription card for a subscription that pays by credit card.
  5. In the Change payment details pane, choose Change your payment method.

    The Change payment details pane for a subscription that is currently paid by credit card, but is eligible to change to invoice.

  6. In the Change your payment method dialog box, choose Continue.The notice that displays when you switch from credit card or bank account to invoice payment.
  7. Choose OK to return to the admin center.

Verify which payment method is configured

You can use the following steps at any time to verify the payment method that’s configured for a subscription.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.
  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.
  3. In the admin center, choose Billing > Subscriptions.
  4. Choose the subscription that you want to verify. The payment method that’s configured for the subscription appears under Payment method and might look like one of the following screenshots:
    Mayment method user interface shows that this subscription is configured to pay by invoice. The Payment method section of a Subscription card for a subscription that pays by credit card.

If you need further assistance, please Call +1-877-701-2611 Toll Free

Switch to a different Office 365 for home subscription

you will learn how to switch between Office 365 Home, Personal, and University membership, and how to redeem a free offer that comes with your computer.If you want to stay with the same type of membership and just want to extend the expiration date, then update Office 365 for home. If you want to switch to Office 365 for business, upgrade Office 365 to the home for business membership.

Important things to know before you switch subscriptions

For a transition from one subscription to another, we recommend that you read carefully through this section and start switching to another type of membership.

What if I have a free offer that came with my computer?

If you have an existing Office 365 Home subscription and redeem the offer for a free year of Office 365 Personal, you’ll be asked if you want to convert your existing subscription to Office 365 Personal or stay with Office 365 Home.

If you’re given the choice, you’ll see a page like this:

Choose to stay with Office 365 Home or switch to an Office 365 Personal subscription.

If you convert your Office 365 Home subscription to Office 365 Personal, you’ll only be able to install Office on 1 PC or Mac and 1 tablet and you won’t be able to share your subscription. If you want to stay with Office 365 Home, you can still use the free offer to extend your current subscription for an additional 9 months. For instructions on how to do this, see Switch from Office 365 Home.

What’s supported?

You can switch between any of the three Office 365 for home subscriptions (Office 365 Home, Personal, and University).

When you already have an Office 365 Home or Office 365 Personal subscription, the table below summarizes your options when you go from one subscription to the other. To see full subscription details, like how many devices you can install on or the number of Skype minutes, go to Choose your Office.

Convert from Office 365 Personal to Office 365 Home Convert from Office 365 Home to Office 365 Personal
Available installations Increases Decreases
Subscription sharing Sharing is allowed No sharing
Remaining subscription time Can be extended Can be extended
OneDrive online storage No change to storage size but increases the number of users No change to storage size but decreases the number of users
Skype minutes No change to amount of minutes but increases the number of users No change to amount of minutes but decreases the number of users

If having Problems??? Call +1-877-701-2611 Toll Free for Support.