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Manage My Microsoft Subscriptions

Renew MSN Premium Account – Sign in to your services and subscriptions page with your Microsoft account.

Renew MSN Premium Account

You’ll see

  • A list of all your Microsoft subscriptions, like Office 365 Home, Xbox Live Gold, and Xbox Music Pass
  • How and when each subscription is paid for or renewed
  • Links to renew and cancel your subscriptions

Sorry, we can’t transfer subscriptions or take refund requests online. Contact Support for help with those.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

Microsoft accounts and billing accounts

To access your Microsoft account billing information, you first have a Microsoft account.

If you have previously used Microsoft service in Exchange, Outlook.com, OnDrive, Skype, or Windows Phone – you already have a Microsoft account (this is the email address you use to sign in ).

If you need more information about Microsoft’s accounts and how to create one, then just visit Microsoft’s accounts.

Next thing to see your billing information is the billing relationship. A billing relationship is created for the first time when you buy the Xbox game, a Windows app, a Windows Phone app or any other Microsoft product that is linked to your Microsoft account.

Once you have a Microsoft account, and after establishing a billing relationship using that account, just sign in to Microsoft account – Billing to access and manage your Microsoft account billing information.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

Add, update, and remove payment options

The following instructions will help you add, remove, or update payment options:

To add a new payment option:

  1. Sign in to Microsoft account – Billing.
  2. Tap or click Payment options > Add payment option, and then select the type of payment option that you want to add.
  3. Add information to any required fields, and then click Next.

Once you click Next, the information you provided will be validated with a test authorization transaction and, if validated, the payment option will be added to your list of available payment options. Otherwise, you will be prompted for additional information or notified if there are any problems.Note: When adding credit or debit cards, you may be prompted to enter a CVV. The CVV is only used for verification purposes and is not stored in our systems after validation.

To update a payment option:

  1. Sign in to Microsoft account – Billing.
  2. Tap or click Payment options.
  3. Select the payment option that you want to update, and then click Edit.
  4. Enter any updated information in the appropriate fields, and then click Next.

Once you click Next, the information you provided will be validated with a test authorization transaction and, if validated, the payment option will be added to your list of available payment options. Otherwise, you will be prompted for additional information or notified if there are any problems.

To remove a payment option:

  1. Sign in to Microsoft account – Billing.
  2. Tap or click Payment options.
  3. Select the payment option that you want to remove, and then click Remove.
    • If the payment option is not associated with any subscriptions, click Remove again to confirm and the payment option will be removed.
    • If there are subscriptions tied to the payment option, you will be notified and asked to transfer your subscriptions to another payment option. Just follow the prompts provided until all subscriptions have been transferred, and then confirm the removal.

Note: If your payment option is being used to pay for any subscriptions, those subscriptions must be transferred to a new payment option before the existing payment option can be removed. Any pending balances will also be transferred to the new payment option at that time.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

Update or remove expired credit cards

To update your credit card expiration date:

  • Sign in to Microsoft account – Billing
  • Tap or click on payment option
  • Select the payment option you want to update, and then click Edit.
  • Enter the expiration date of the updated credit card and then click Next.

To remove an expired credit card:

  • Sign in to Microsoft account – Billing
  • Tap or click on payment option
  • Select the payment option that you want to remove, and then click Remove.
  • Note: If there are subscription options associated with payment options, you will be asked to transfer each subscription to a new or existing payment option. Until all the subscriptions are moved, follow those signals, and then confirm the deletion.
  • You will receive a message notifying you that if your billing information has been updated or the card has been successfully deleted, your billing information has been updated.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

Accepted payment options

Microsoft online stores generally accept the following forms of payment:

  • VISA
  • MasterCard
  • Discover
  • American Express
  • JCB
  • Diners
  • KLCC
  • Microsoft account
  • Prepaid Hotmail PIN
  • Prepaid PIN
  • PayPal
  • Bank Account
  • Direct debit

Note : Microsoft does not accept payment by check or money order.

If you need further assistance, please Call +1-877-701-2611 Toll Free