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Microsoft is now one of the largest companies in the world, in which about $ 20 billion was traded in 1990. It employs more than 30,000 people worldwide, in which about half of the workforce is engaged in research and development. Microsoft provides a broad array of products that people work, live, learn and become an integral part of communicating. Microsoft products are available in over 30 languages and have been sold in more than 50 countries.
The effect of the new technology is the most exciting and challenging of all the company’s external influences. For some, this is the most challenging. The study of this case understands the aspect of Microsoft’s current program, development of e-commerce and its impact on some Microsoft customers. E-commerce is already revolutionizing many business areas due to Internet use for business, speed, reliability, access and low cost.
In the coming years, digital technology will dramatically increase the speed at which business is done. Bill Gates pronounced the term ‘Business @ the speed of thought’. Technology is already changing the relationships between businesses and their customers and it will fundamentally change the way the individual workers will play their role. The ability to adapt to this changing environment depends on the internal digital processes of companies, which Microsoft calls the ‘digital nervous system’