account.microsoft.com payment option

https://account.microsoft.com payment option and update Billing Info

Manage all your credit card and other payment info for your Microsoft account in one place.
  1. Sign in to account.microsoft.com.account.microsoft.com
  2. Go to Payment & billing and select Payment options.account.microsoft.com
  3. Pick a payment method, and select Edit info.
  4. Enter your updated info, and select Next. You’re done unless you see more prompts.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

Change the name on your MSN Premium account

  1. Sign in to the Your info page on the Microsoft account website.
  2. Under your name, select Edit name. If there’s no name listed yet, select Add name. 
  3. Enter the name you want, then choose Save. Some names may not be allowed if they contain blocked words or phrases. If you get an error when you enter your name, try a nickname instead.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

How to reset your Microsoft account password

If you forgot the password you use to sign in to services like Outlook.com, Skype, OneDrive, and Xbox Live you might need to reset it.

  1. First, check to make sure that Caps Lock isn’t on because passwords are case-sensitive. If you’re sure you’re using the right password but still can’t sign in, your account might be compromised.
  2. To reset your password:
    1. Go to the Reset your password page
    2. Choose the reason you need your password reset, then click Next.
    3. Enter the Microsoft account email address you’re trying to recover.
    4. Enter the characters you see on the screen, then click Next.
    5. If you have security info on your account, we’ll send a one-time code to the alternate phone number or email address you gave us. After you enter the code on the next screen, you’ll be able to make a new password.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

Change the email for your Microsoft account

When your old e-mail address is no longer relevant to you, but you want to save your contacts, online storage, subscriptions and settings, add aliases to your existing Microsoft account. Alias is another email address that works with the same account.

  1. Sign in to Manage how you sign in to Microsoft.
  2. Select Add email.
  3. Follow the instructions to create a new Outlook.com email, or add any address that isn’t already a Microsoft account.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

Set up family features

You can help your children stay safe online by setting up a children’s account for them and by adding them to your family’s account. Microsoft.com/family When you add them to your family, you can ensure that they can view reports of their online activity on any website, app, or game that is not appropriate for their age, and there You can help them in setting up good habits by setting limits on when and how time they can spend on the screen. The easiest way to get started is to have your child set up with a Microsoft account, add them to your family, and then sign in to Windows with the same Microsoft account. For more information about user accounts, see Create a user account.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

Pay for a past-due Microsoft subscription

  1. Sign in to services & subscriptions with your Microsoft account.
  2. Find your past-due subscription in the list, then select Pay now.
  3. Change how you pay. If your credit card has expired, update it with the new expiration date. If your credit card is no longer valid or you want to change cards, add a new way to pay. You can’t pay for a past-due subscription with a gift card, subscription card, or with your Microsoft account balance. Get more info about how to Add, update, or remove a payment option.
  4. Once your payment option is all set, select Next to make the payment.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

How to reset your Microsoft account password

If you have forgotten your password, you use it to sign in to services such as Outlook.com, Skype, OneDrive, and Xbox Live, so you may need to reset it.
First of all, check to make sure that Caps Lock is not turned on because passwords are case-sensitive. If you are sure that you are using the correct password but still can not sign in, then your account might be bad.

To reset your password:

  1. Go to the Reset your password page
  2. Choose the reason you need your password reset, then click Next.
  3. Enter the Microsoft account email address you’re trying to recover.
  4. Enter the characters you see on the screen, then click Next.
  5. If you have security info on your account, we’ll send a one-time code to the alternate phone number or email address you gave us. After you enter the code on the next screen, you’ll be able to make a new password.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

Change the email for your Microsoft account

When your old email address doesn’t suit you anymore but you want to save your contacts, online storage, subscriptions, and settings, then add an alias to your existing Microsoft account. An alias is another email address that works with the same account.

  1. Sign in to Manage how you sign in to Microsoft.
  2. Select Add email.
  3. Follow the instructions to create a new Outlook.com email, or add any address that isn’t already a Microsoft account.

If you need further assistance, please Call +1-877-701-2611 Toll Free

 

Find a lost phone or device with Microsoft Account

Find My Phone

It’s nerve-wracking when you can’t find your device. Whether it’s truly lost, or just stuck between the sofa cushions, Find My Phone can help lay your worry to rest. This free service on account.microsoft.com/devices can ring, lock, erase, or show your Windows Phone on a map.

To sign in to Find My Phone for the first time

The first time you use Find My Phone, make sure you’ve already signed in on your phone using your Microsoft account.

  1. Go to account.microsoft.com/devices. If you’re prompted to sign in, use the same Microsoft account you used to sign in on your phone.
  2. Choose the phone you want to find, and then click Find My Phone.

To find your phone

  1. Go to account.microsoft.com/devices. If you’re prompted to sign in, use the same Microsoft account you used to sign in on your phone.
  2. Choose the phone you want to find, and then click Find My Phone.
  3. You’ll see a map with your phone’s location. You can zoom in or out to get a better view.
Tips

Not seeing the latest location? Click Refresh.

To find your phone more easily, go to the App list, and tap Settings > Updates & Security > Find my phone. Select the check box Save my device’s location periodically so it’s easier to find.

To ring or lock your phone

  1. Go to account.microsoft.com/devices. If you’re prompted to sign in, use the same Microsoft account you used to sign in on your phone.
  2. Choose the phone you want to ring or lock, and then click Find My Phone.
  3. Do one of the following:
    • To make your phone ring, click Ring and then follow the instructions. It will ring even if the volume is off or set to vibrate.
    • To lock your phone and show a message on the lock screen, click Lock, and then follow the instructions. If you don’t already have a password set up on your phone, you’ll need to enter one—you’ll use it to unlock the phone if you get it back.

To erase your phone

If you’re certain you can’t get your phone back, or if you have sensitive information on it that you want to protect until you recover it, you can erase your phone remotely.

  1. Go to account.microsoft.com/devices. If you’re prompted to sign in, use the same Microsoft account you used to sign in on your phone.
  2. Choose the phone you want to erase, and then click Find my phone.
  3. Click Erase.
  4. If you’re absolute, positively sure, select the I’m ready to erase my phone check box, and then click Erase.
Note

It’s a good idea to let your mobile operator know that you’ve lost your phone. If you have credit cards on your lost phone, contact your bank to report them as lost.

To change settings for Find My Phone

Set up Find My Phone to save your location every few hours so it’s easier to locate your phone. You’ll change these settings on your phone, not on your computer.

  1. In the App list, tap Settings > Updates & security > Find my phone.
  2. Select the following check box: Save my phone’s location periodically and before the battery runs out to make it easier to find. Find My Phone can save your phone’s location details every few hours so that if your phone is out of range or the battery dies, your phone’s last known location will still be on a map.

Reset Protection

Some newer Windows Phones can use Reset Protection, a free service on account.microsoft.com that provides an extra layer of protection so that if your phone ends up in the wrong hands, it can’t be easily reset or reused. See Protect my phone to learn more.

Find My Device

Like Find My Phone, use Find My Device to find your device on a map. This free service on account.microsoft.com/devices periodically gets your device’s location so you can see it on a map.

To change settings for Find My Device

Set up Find My Device to save your location every few hours so it’s easier to locate your device. To change these settings, make sure you’ve already turned on the master location setting on your device and signed in on your device using your Microsoft account.

  1. Sign in to your device as an administrator.
  2. On your device, go to Start, then select Settings > Update and Security > Find My Device.
  3. Turn the Find My Device setting on.

To find your device

  1. Go to account.microsoft.com/devices. If you’re prompted to sign in, use the same Microsoft account you used to sign in on your device.
  2. Choose the device you want to find, and then click Find My Device.
  3. You’ll see a map with your device’s location.
Tips

Not seeing the latest location? Make sure you’re signed in with the same Microsoft account as the administrator on your device.

Your device only sends its location if it’s connected to Wi-Fi and has enough battery power.