Tag Archives: Renew Office 365 for business

Remove a secondary account from the MSN primary account

Remove a secondary account using your MSN Client Software:

Remove a secondary account from the MSN primary account

  1. Open your browser and go to My Account Page and sign in with your primary account username and password.Remove a secondary account from the MSN primary account
  2. Click on Help & Settings menu, now click Accounts & Billing.
  3. Click Remove member accounts.
  4. Click the Remove link next to the account that you want to remove.
  5. Click Save Changes, and then click OK to finish.
  6. Click Done to go back to the main menu.

Note: The account is not deleted. The account is only disassociated from the primary member’s account.

Remove secondary accounts from Member Center:

  1. Open your browser and go to My Account Page and sign in with your primary account username and password.
  2. Click on Manage Users from the options available on the left side of the page.
  3. Under change member status select the e-mail address you would like to remove.
  4. Click Remove this member, on the confirmation page click on Yes.

Note: The account is not deleted. The account is only disassociated from the primary member’s account.

If you need further assistance, please Call MSN Member Center +1-877-701-2611 Toll Free

Receive an error to update/Change my credit card expiration date

Error while trying to update my credit card expiration date or change

First, open your browser and go to My Account Page

and sign in with your username and password. Now, check for these common reasons for errors:

  • There are spaces, commas or non-numeric characters in the credit card number.
  • Try this: Retype the credit card number without any spaces, commas, or other non-numeric characters.
  • The credit card may not be activated.
  • Try this: If you are using a new credit card, verify that the credit card has been activated.
  • Billing address, Name or expiration date entered incorrectly.
  • Try this: Verify that the billing address, expiration date, and name on your credit card are correct.
  • The credit card has expired.
  • Try this: Check the expiration date on your card to make sure that it’s current.
  • The credit card available balance is insufficient to cover the amount due.
  • Try this: Verify that the available balance on your credit card is sufficient enough to cover the outstanding balance you’re trying to pay.

If none of the above reasons corrected the error, these are your next steps:

  • Contact your bank to ask why authorization is failing.
    OR
  • Add a different credit card.

If you need further assistance, please Call +1-877-701-2611 Toll Free

Which MSN Explorer Subscription Should I Choose?

Which MSN Explorer Subscription Should I Choose?

If you already have internet access, MSN Premium membership is a way to get premium communication and security service from MSN without changing your current internet service provider.

If you do not have any internet access yet, then MSN dial-up membership will not give you all the benefits of MSN Premium membership, as well as internet access with no unlimited surfing, no hourly charges.

To sign up for MSN Premium or MSN dial-up service, open your browser, go to http://get.msn.com and select the premium or dial-up tab at the top of the page according to your needs.

What if/How do I…

Change my credit card information?

Please follow these steps to update your credit card information:

  1. Log in to your Microsoft account.

  1. Click the payment options link at the top of the page.
  2. Follow the instructions to update your credit card/billing information, or add a new credit card.

If you receive an error message while trying to change your information, follow the troubleshooting steps found in the next section below, or you can contact If you need further assistance,

Call +1-877-701-2611 Toll-Free for assistance.

Getting MSN account Subscription expired message

Getting MSN account Subscription expired message

You might see the “Subscription expired” message in a yellow warning bar across the top of an Office application after you’ve renewed Office 365.

Getting MSN account Subscription expired message

Why it happens: Your Office 365 subscription expired, before you renewed.

How to turn it off: After renewing your subscription, close all your open office applications and open them again to use them. You may have to re-enter the Microsoft account associated with your subscription. If you do not want to worry about ending your Office 365 subscription in the future, consider turning on Auto Renewal.

If having Problems? Call +1-877-701-2611 Toll-Free for Support.

Change Microsoft payment options pay for a subscription

How to Change Microsoft payment options pay for a subscription?

After you’ve added or updated a payment option, you can change the payment option that you use to pay for your Office 365 subscription, as well as manage automatic renewal, switch subscriptions, and more.

  1. Sign in to the Services & subscriptions page with the Microsoft account associated with your Office 365 subscription.
  2. Find the subscription you want to change, and choose Change how you pay.Change Microsoft payment options pay for a subscription
  3. In the Change how you pay drop-down list, do one of the following:
    • Choose a different payment option. The Pay with section updates to show that your subscription now uses the new payment option.
    • Choose to Add a new way to pay, and continue to the next step.

    Change Microsoft payment options pay for a subscription

  4. On the next page, choose a payment option, enter the details, and then choose Next.Change Microsoft payment options pay for a subscription

    NOTE: Some countries/regions might have different options.

  5. On the next page, choose Back to subscriptions. Your subscription is now ready to use the payment option you selected.Change Microsoft payment options pay for a subscription

 

Still, need help? Contact Support

As an Office 365 subscriber, you can contact support for free to get help with account and billing issues.

If having Problems? Call +1-877-701-2611 Toll-Free for Support.

Manage bank direct debit accounts in Microsoft

How to Manage bank, direct debit, or other accounts in Microsoft?

Depending on your country/region, you might have the option to use a bank, direct debit, or other types of account to pay for your subscription.

Add a bank, direct debit, or other account

  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.
  2. On the Payment options page, choose to Add a payment option.Manage bank, direct debit, or other accounts in Microsoft
  3. On the next page, choose Bank account (US only), or Direct Debit (where available), then choose Next. Your screen might look like either of the following screenshots:
    Manage bank, direct debit, or other accounts in Microsoft Manage bank, direct debit, or other accounts in Microsoft

    NOTE: Some countries/regions might have different options.

  4. On the next page, enter your account information, then choose Next. The account is now listed as an available payment option.
Update a bank, direct debit, or other accounts
  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.
  2. Find the account you want to update, and choose Edit info.The Payment options page, showing the Edit info, Remove, and View order history links for a bank account.
  3. Update the information, and then choose Next. The account information is now updated.

    NOTE: You can’t change the account type or the account number. If you want to change the account type or number, you’ll have to add a new account.

    If having Problems??? Call +1-877-701-2611 Toll-Free for Support.

Renew Office 365 for business

How to Renew Office 365 for business?

  • For Office 365 Home, Personal or University, see Upgrade Office 365 for Home.
  • For Office 365 Small Business Premium, Office 365 Small Business or Office 365 Midsize Business, see Office 365 Renew Small and midsized Business Subscriptions.
  • To upgrade using a retail key purchased from a retail store or office 365 partner, see Find and enter your product key for Office 365 for business.

Turn auto-renew on or off

Automatic renewal is turned on by default when auto-renewal is on, your subscription will automatically renew every year on the day of your subscription. If you have your subscription active, you can turn it off again or back in Office 365 Admin Center.

  • Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.
  • Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.
  • In the Admin Center, select Billing> Membership.
  • To turn on automatic renewal, switch to toggle on ON

You can stop your subscription from renewing automatically by switching the toggle to Off.

Notes:

  • You can change the automatic renewal setting for only active subscriptions. If your subscription has already expired or is disabled, you will need to reactivate it before turning auto-renewal on or off.
  • When an auto-renewal is stopped, membership is not immediately cancelled. It remains active until it finishes. You can see the number of days until the end of the membership card, as shown below.

To learn how to cancel the subscription right away, see Cancel my subscription.

Reactivate and renew an expired subscription

If your subscription expires, you can reactivate and renew it in the Office 365 admin center.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.
  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.
  3. In the admin centre, choose Billing > Subscriptions.
  4. For the subscription that is expired or disabled, choose Reactivate.

IMPORTANT: If you do not see Reactivate as an available action, call +1-877-701-2611 MSN member centre for  Support to reactivate your subscription.

5. Enter your payment details You can update your existing payment information here.

After submitting your payment details, your membership returns to an active status, and the renewal date extends to either one month or one year depending on your current subscription commitment, if you pay by credit card or bank account, Your credit card or bank account will be taken for the extension If you pay by invoice, you will see an expansion on your next invoice. To ensure that your subscription does not end again, follow the steps to turn on auto-renewal.

Reactivate a subscription if it has been disabled or cancelled

If your membership has been disabled by Microsoft (for example, if you have forgotten your invoice payment), or if you cancelled it in the middle of the membership period, then you can reactivate it in the Office 365 Adventure Center can do.

  1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.
  2. Select the app launcher icon Office 365 app launcher icon in the upper-left and choose Admin.
  3. In the admin center, choose Billing > Subscriptions.
  4. For the subscription that is expired or disabled, choose Reactivate.

    IMPORTANT: If you do not see Reactivate as an available action, call Support to reactivate your subscription.

  5. Submit your payment details. You can update your existing payment information here.After you reactivate a cancelled subscription or a subscription that was disabled because a payment wasn’t received, it returns to an active state. Your renewal date stays the same.

Still having Problems? Call +1-877-701-2611 Toll-Free for MSN Member Support.