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Category Archives: Update my MSN Account

I forgot my Microsoft account password or email

If you can not remember your password, can not access your account on the sign-in page? And follow the instructions to reset it. If you can not remember the email address used with Office 365, you can get a prompt to go to Office.com/setup and enter the original 25-character product key used to activate the office.

Box and card

On your My Account page, you’ll see a portion of the Microsoft account you used to buy or activate Office, or that you used when you first signed in to My Account.

My Office Account page showing partial Microsoft account

Select the link Sign in with your other Microsoft account, and then sign in with the correct Microsoft account. If you still have trouble, contact Microsoft Support @ 1-856-514-8666.

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forgot my Microsoft account password or email, Update my MSN Account
Posted on May 22, 2017

Add, update, or remove a credit card or other payment option for Office 365 for home

When you buy Office 365 for home subscription directly from Microsoft, you can pay with a credit or debit card. In some countries / regions, you can also pay with a bank, direct debit, or other account or paypal account.

To add, update or delete payment options, sign in to the payment options page with the Microsoft account associated with your Office 365 subscription, and follow the instructions below. If you can not remember using Microsoft account or password with Office, we can help

How to pay for a particular Office 365 subscription, to see if you change the payment option that you use to pay for a subscription.

Is it necessary to compare plans or get pricing details? View Office Products

Have you purchased your membership through Apple? See Office Billing and Subscriptions when you buy from Apple.

Manage credit/debit cards

Add a credit/debit card
  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.We can help if you can’t remember the Microsoft account or password you use with Office.
  2. On the Payment options page, choose Add a payment option.The Payment options page, showing the Add a payment option link.
  3. On the next page, choose Credit/debit card, then choose Next. Your screen might look like either of the following:
    The Choose a payment option menu, showing the available options for the United States. The Choose a payment option menu, showing the available options for Austria.

    NOTE: If the country/region displayed under For purchases in isn’t correct, make sure to change it. The payment options may be different, because some options aren’t available everywhere.

  4. On the next page, enter the card information, then choose Next. The card is now listed as an available payment option.
Update credit/debit card details
  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.We can help if you can’t remember the Microsoft account or password you use with Office.
  2. On the Payment options page, find the card that you want to update, and choose Edit info.The Payment options page, showing the Edit info, Remove, and View order history links for a credit card.
  3. Make your updates, and then choose Next. The card information is now updated.
Remove a credit/debit card
  1. Sign in to the Payment options page with the Microsoft account associated with your Office 365 subscription.We can help if you can’t remember the Microsoft account or password you use with Office.
  2. On the Payment options page, find the card that you want to remove, then choose Remove.The Payment options page, showing the Edit info, Remove, and View order history links for a credit card.
  3. On the next page, choose Yes, remove.The verification page for removing a credit card.
  4. On the next page, choose Back to payments.The confirmation page after a credit card is removed.

If having Problems? Call 1-856-514-8666 for Support.

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Manage credit/debit cards, Remove credit card from Microsoft account, Update my MSN Account
Posted on May 22, 2017

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