Office 365 Change payment method

When you change from paying by invoice to paying by credit card or bank account, we automatically create a new subscription for you, move your users to the new subscription, and then disable your old subscription. Don’t worry, your users won’t see a disruption in service and all of their information will be available through the new subscription.

1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.
2. Select the app launcher icon in the upper-left and choose Admin.
3. In the admin center, choose Billing > Subscriptions.
4. Choose the subscription that you want to change. In the Payment details section, choose Change payment details.
5. In the Change payment details pane, choose Change your payment method.
6. In the Change your payment method dialog box, choose Continue.
7. On the How does this look? page, you can optionally increase the number of users licenses that you want for this subscription. To continue, choose Next.
8. Some subscriptions have the option to choose a monthly or annual commitment. If you see a choice to pay by the year or by the month on the How do you want to pay? page, choose how frequently you want to pay.
9. In the Payment method list, select either Existing card, New credit card, or New bank account.
10. If you chose the New credit card or New bank account option in step 9, fill out the rest of your payment information.
11. When you’re done filling out the form, choose Place order.

When you return to the Subscriptions page, you will see the old subscription marked Disabled and the new one marked Active. You can let the old subscription expire.

Change from credit card or bank account to invoice

Verify which payment method is configured

You can use the following steps at any time to verify the payment method that’s configured for a subscription.

1. Sign in to Office 365 with your work or school account as a global admin. Learn how to sign in.
2. Select the app launcher icon in the upper-left and choose Admin.
3. In the admin center, choose Billing > Subscriptions.
4. Choose the subscription that you want to verify. The payment method that’s configured for the subscription appears under Payment method and might look like one of the following screenshots:
   

If you need further assistance, Call +1-855-574-9121.