Create a new secondary account using Member Center?
Open your browser and go to My Account Page and sign in with your primary username and password.
Click on Manage Users from the options available on the left side of the page.
Under Add a new member, click Add a member.
Fill out the information requested on this page and click Next.
Review and sign the agreement and then click Accept.
You have now successfully created a new secondary account.
Note: To open another email address under your primary email account, repeat the steps mentioned above.
The account you just created will be visible on the MSN Client Software when you sign-in the next time.
If you need further assistance, please Call +1-877-701-2611 Toll Free
If you already have internet access, MSN Premium membership is a way to get premium communication and security service from MSN without changing your current internet service provider.
If you do not have any internet access yet, then MSN dial-up membership will not give you all the benefits of MSN Premium membership, as well as internet access with no unlimited surfing, no hourly charges.
To sign up for MSN Premium or MSN dial-up service, open your browser, go to http://get.msn.com and select the premium or dial-up tab at the top of the page according to your needs.
What if/How do I…
Change my credit card information?
Please follow these steps to update your credit card information:
Log in to your Microsoft account.
Click the payment options link at the top of the page.
Follow the instructions to update your credit card/billing information, or add a new credit card.
If you receive an error message while trying to change your information, follow the troubleshooting steps found in the next section below, or you can contact If you need further assistance,
How to Switch to a different Office 365 for a home subscription?
you will learn how to switch between Office 365 Home, Personal, and University membership, and how to redeem a free offer that comes with your computer.If you want to stay with the same type of membership and just want to extend the expiration date, then update Office 365 for home. If you want to switch to Office 365 for business, upgrade Office 365 to the home for a business membership.
Important things to know before you switch subscriptions
For a transition from one subscription to another, we recommend that you read carefully through this section and start switching to another type of membership.
What if I have a free offer that came with my computer?
If you have an existing Office 365 Home subscription and redeem the offer for a free year of Office 365 Personal, you’ll be asked if you want to convert your existing subscription to Office 365 Personal or stay with Office 365 Home.
If you’re given the choice, you’ll see a page like this:
If you convert your Office 365 Home subscription to Office 365 Personal, you’ll only be able to install Office on 1 PC or Mac and 1 tablet and you won’t be able to share your subscription. If you want to stay with Office 365 Home, you can still use the free offer to extend your current subscription for an additional 9 months. For instructions on how to do this, see Switch from Office 365 Home.
You can switch between any of the three Office 365 for home subscriptions (Office 365 Home, Personal, and University).
When you already have an Office 365 Home or Office 365 Personal subscription, the table below summarizes your options when you go from one subscription to the other. To see full subscription details, like how many devices you can install on or the number of Skype minutes, go to Choose your Office.
Convert from Office 365 Personal to Office 365 Home
Convert from Office 365 Home to Office 365 Personal
Sharing is allowed
Remaining subscription time
Can be extended
Can be extended
OneDrive online storage
No change to storage size but increases the number of users
No change to storage size but decreases the number of users
No change to amount of minutes but increases the number of users
No change to amount of minutes but decreases the number of users
If having Problems? Call +1-877-701-2611 Toll-Free for Support.
How to Recover Forgot Microsoft account password or email?
If you can not remember your password, cannot access your account on the sign-in page? And follow the instructions to reset it. If you can not remember the email address used with Office 365, you can get a prompt to go to Office.com/setup and enter the original 25-character product key used to activate the office.
On your My Account page, you’ll see a portion of the Microsoft account you used to buy or activate Office, or that you used when you first signed in to My Account.
Select the link Sign in with your other Microsoft account, and then sign in with the correct Microsoft account.
If you still have trouble, contact Microsoft Support @ +1-877-701-2611 Toll-Free